Three Six Five | Paul Mitchell Australia Home

Privacy Policy

We promise that Three Six Five will always handle your personal information securely and with care. We comply with Australian privacy laws.

Why we collect information from you
The information we collect enables us to deliver products or services to you including your order, improve your customer experience and saves you time re-entering details each time you order from us.  We may also collect information for purposes including to:

  • better understand your requirements and preferences;
  • improve our service;
  • protect against fraud or theft; and
  • provide offers that are of greater interest or benefit to you.

What we collect
In most cases, we collect your information when you register your details, place an order or provide feedback to us.

Who we share your information with
We will often need to provide your personal information to third parties who assist us in delivering our products and services including delivery companies, financial institutions, web-hosting organisations and information technology service providers, but we will not use your information for marketing purposes without your consent. Where your personal information is disclosed to these third parties, Three Six Five will ensure that they undertake to protect your privacy and will only authorise them to use your personal information for the purpose that we supplied it to them. Sometimes we need to share information with recognised authorities, regulatory bodies, governments and organisations such as banks to investigate possible fraud or other unlawful activities.

Storage of Information
Your information is kept in a database that is protected by a login and password. Every effort is made to secure this database to prevent your personal information being obtained by third parties.

You have a right to know what information we have
You have a right at any time to request that you be told what personal information that we hold about you and to request that this information be destroyed.

Cookies
The storing of cookies on your machine is necessary to identify a buyer during a session on this website. These cookies currently expire within 30 minutes, so if no activity (i.e. page loads) occurs within that limit, the cookie is destroyed and a new one created identifying a new session. Previous information is not retained for that new session.

Credit Card
Credit Card transactions are processed in Australian Dollars using:

  • payment pages which complies with the Industry standard and use TSL 1.0 (SSL 3.0)
  • a 128-bit SSL encryption
  • secure SSL tunnel to connect to the payment gateway

Access
If you would like to access the personal information we have on record, please call Customer Care on 1300 365 350.

Direct Marketing
If you do not wish to receive offers from Three Six Five, please email or call Customer Care on 1300 365 350.